Toptal drives design-led digital transformation for a global pharmaceutical manufacturer.

A Fortune 500 pharmaceutical company partnered with Toptal to modernize manufacturing, clinical supply, and quality operations.

Client

A Fortune 500 global pharmaceutical company manufacturing medicines and vaccines across regulated markets worldwide.

Employees

10,000+

Revenue

$63B

Industry

Healthcare and Life Sciences

Delivered Services

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Challenge

The client faced complex operational demands across global supply chains and manufacturing environments. Fragmented systems, rigid vendors, and limited exposure to human-centered design made it difficult to gain real-time visibility and anticipate disruptions.

Solution

Design-led Transformation

Toptal became a strategic extension of the client’s team, introducing service design and iterative product development to a highly regulated manufacturing environment. This shift enabled experience-first problem-solving and faster delivery of practical, production-ready tools.

Flexible Expertise at Scale

With expertise across design and engineering, Toptal supported rapid prototyping and execution, delivering more than 100 digital solutions across supply chain, quality, clinical, and manufacturing operations. A shared design system ensured consistency and scalability across applications.

Outcome

Improved Visibility and Decision-making

Design-led solutions enabled earlier detection of issues, faster response times, and greater confidence across manufacturing operations. Tools such as alarm flow configuration and anomaly detection improved equipment reliability and reduced operational risk.

A Design-first Operating Model

Beyond individual solutions, the partnership fundamentally changed how the organization approaches innovation. Design-first practices are now embedded across global operations, advancing digital maturity, increasing resilience, and positioning the company as an industry leader in applying modern design practices.

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Toptal acted as a true strategic partner, not just providing talent, but bringing thought leadership and flexibility that enabled us to deliver design-led transformation in one of the most complex industries in the world.
User Experience Lead
Fortune 500 Pharmaceutical Company

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