Toptal builds scalable operations to position SaaS consultancy for continued growth.

A growing SaaS consultancy partnered with Toptal to strengthen its operational foundation, free its CEO for strategic priorities, and create a platform for continued growth.

Client

A US-based SaaS consultancy strengthening operations, pricing, and financial planning to scale.

Revenue

$3M

Industry

Business Consulting

Delivered Services

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Challenge

The consultancy needed greater structure across day-to-day operations before it could shift more attention toward sales and growth. The CEO also needed experienced leadership to take ownership of critical work and expand the leadership team’s capacity.

Solution

Rapid Operational Roadmap

Toptal provided a fractional COO who quickly assessed the business while identifying immediate improvement opportunities, creating a prioritized roadmap and beginning high-impact initiatives within days of the engagement.

Structured Operating Rhythm

Drawing on established growth and operating frameworks, Toptal introduced recurring financial reviews, standardized pricing, clearer task ownership, and meeting cadences across key business functions.

Outcome

Faster Business Decisions

Improved financial visibility and more standardized, value-based pricing helped the consultancy make decisions more effectively and execute projects faster while strengthening its foundation for growth.

Greater Leadership Capacity

Clearer ownership empowered emerging leaders to take on more responsibility, freeing the CEO to focus on strategic priorities while day-to-day operations ran more smoothly.

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