Toptal helps taxi service process administrative tasks up to 100x faster.
A rapidly growing, family-owned taxi service struggling with manual data processing partnered with Toptal to automate workflows, connect third-party software, and improve oversight of its drivers and operations.
Client
A US-based family-owned taxi service managing driver operations, trips, and payroll data.
Industry
Logistics and TransportationDelivered Services
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Schedule a CallChallenge
The company’s reliance on Google Sheets and disconnected software created time-consuming administrative work and inconsistent data. Limited internal technical expertise made it difficult to track driver activity accurately, reconcile completed trips for payroll, and make full use of its existing software investments.
Solution
Automated Data Workflows
Toptal used Google Apps Script, JavaScript, and Python to automate manual processes, introduce data validation, and build custom API integrations that synchronized information between third-party systems.
Centralized Driver Monitoring
Using Google Cloud Run and Docker, Toptal implemented automated data pipelines and a unified dashboard for tracking driver routes, timeliness, and compliance, replacing fragmented updates with live operational visibility.
Outcome
Faster Administrative Processing
Automated workflows accelerated processing by up to 100x and reduced error rates tenfold, substantially decreasing the manual effort required to manage business data.
Improved Driver Oversight
The centralized dashboard gave management direct visibility into driver activity, improving payroll accuracy and dispute resolution. The integrations also nearly doubled the company’s utilization of third-party software costing approximately $40,000 per month.
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