Toptal transforms global KYC verification to combat online fraud.

A technology company reduced fraud through identity verification by leveraging Toptal’s expertise to develop a global know-your-customer (KYC) process.

Client

A U.S.-based media and publishing company producing online content and digital advertising solutions.

Industry

Technology

Delivered Services

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Challenge

The company faced a shortage of KYC experts with global expertise in Africa, hindering the development of a comprehensive identity verification process.

Solution

Leveraging Expertise

Toptal’s consultants provided core KYC knowledge related to Africa that was pivotal in developing a global platform for online identity verification.

Optimized Procedures

Toptal optimized KYC procedures and collaborated on vendor selection, ensuring seamless integration into the platform.

Outcome

Effective Fraud Prevention

Toptal developed a tailored KYC process based on extensive research across 54 African countries, enabling effective fraud prevention on an international scale.

Improved Security and Speed

Toptal streamlined user onboarding, reducing identity verification time by 70% and improving security and user satisfaction.

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