Toptal streamlines biotech firm’s IT operations, achieving 30% cost reduction.
A biotechnology research firm turned to Toptal to strengthen its IT operations, reduce reliance on costly outsourcing, and prepare for critical regulatory compliance deadlines.
Client
A US-based biotechnology company researching cellular health and rejuvenation programs for human longevity.
Employees
Revenue
Industry
Healthcare and Life SciencesDelivered Services
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The firm’s dependence on an outsourced IT team inflated costs, lacked accountability, and left the organization at risk of failing to meet regulatory requirements, making an urgent overhaul essential.
Solution
Operational Maturity Roadmap
Toptal partnered with the firm’s IT leaders to create a comprehensive roadmap that established key operational standards, policies, and processes required for compliance and sustainable growth.
Strategic In-house Leadership
Toptal guided the firm in hiring senior IT leaders, shifting decision-making authority from contractors to internal staff and increasing accountability for technology investments.
Outcome
Significant Cost Reductions
By implementing the roadmap, the firm achieved a 30% reduction in contractor spending by the second year while documenting processes that supported regulatory compliance readiness.
Operational Maturity Foundation
The addition of in-house IT leadership enhanced governance, strengthened information security, and enhanced change management, creating a long-term foundation for operational maturity.
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