Toptal transforms parts management for Fortune 500 construction manufacturer.
A leading construction-equipment manufacturer collaborated with Toptal to replace an outdated PDF parts catalog with a digital platform, enhancing parts identification accuracy and streamlining dealer operations.
Client
A global manufacturer of construction and mining equipment, engines, and turbines, with $64.8B in annual revenue.
Employees
Revenue
Industry
IndustrialsDelivered Services
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Schedule a CallChallenge
Dealers were hindered by an outdated PDF catalog for parts identification, leading to frequent errors in part selection. These inaccuracies caused delays, reduced operational efficiency, and negatively impacted dealer performance.
Solution
Digital Parts Management Platform
Toptal developed a comprehensive digital parts management platform, integrating advanced search functionalities, detailed fitment data, and a user-friendly interface to streamline the parts identification process.
Lean UX Design
Using Lean UX and Agile methodologies, Toptal focused on creating an intuitive, dealer-centered interface. Extensive user research ensured the platform met the specific needs of dealers, making it both accessible and efficient.
Outcome
Operational Efficiency Boost
The implementation of the digital platform dramatically reduced the likelihood that dealers would select the incorrect parts, resulting in a marked increase in dealer operational efficiency.
Faster Dealer Onboarding
The platform’s user-centric design reduced training time for new dealers, enabling them to quickly become proficient in parts identification and recommendation.
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Chris Mismash
Product Strategist
Previously at
Bill Stewart
UX/UI Designer
Previously at
Lorenzo Azar
Software Engineer
Previously at
Product Strategist
United States
Member since January 26, 2018
Chris is a product and platform strategy executive with over 20 years of experience driving innovation across complex industries. Chris specializes in transforming ambiguous ideas into scalable products by aligning vision, user needs, and go-to-market strategy to accelerate momentum. His expertise spans electric vehicle infrastructure, AI healthtech, and enterprise SaaS, with a proven track record of launching category-defining tools and revitalizing stalled product initiatives.