Toptal boosts fintech company’s sign-ups by 200% with user-centered redesign.

A fintech company sought Toptal to revamp its private pricing and liquidity platform after the initial design led to prolonged development cycles and poor user engagement.

Client

A private markets investing platform providing real-time data, valuations, and access to pre-IPO opportunities.

Revenue

$1M

Industry

Technology

Delivered Services

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Challenge

The first version of the fintech company’s platform proved inadequate, leading to multiple costly development cycles that failed to meet user engagement and functionality goals.

Solution

User-centered Design

Toptal initiated a user-centered design process and employed iterative design techniques to facilitate rapid feedback and continuous improvements.

Data-driven Strategy

Toptal implemented a data-driven decision-making framework, creating a scalable design system that enhanced user engagement and informed key design choices.

Outcome

User Growth

Following the platform redesign, the company saw a 200% increase in user sign-ups, demonstrating the effectiveness of the revitalized platform.

28% Improved Engagement

User engagement metrics surged, with a 28% month-over-month increase in active users, contributing to better scalability and retention.

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