Toptal brings cross-functional alignment to global retailer’s innovation strategy.

A leading footwear company partnered with Toptal to unify siloed teams and accelerate product innovation with a custom-designed workshop.

Client

Publicly traded footwear company with an estimated market value of approximately $4.2 billion.

Employees

7,000+

Revenue

$4.1B

Industry

Retail Trade

Delivered Services

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Challenge

Despite innovation goals and a strong product pipeline, the company’s R&D, Product, Marketing, and Innovation teams lacked a shared roadmap and struggled to collaborate. Without a clear product model or unified approach, progress toward new product development was stalling.

Solution

Stakeholder interviews and workshop design

Toptal began with 15 stakeholder interviews across the organization to surface pain points, identify misalignments, and shape a workshop agenda tailored to the client’s challenges.

Collaborative product model development

Toptal facilitated a hands-on innovation workshop that brought together siloed teams—some of which had historically experienced tension. Through structured sessions, teams were able to “air things out,” align on a definition of innovation, and co-create the foundation of a new product operating model.

Outcome

A unified vision for product innovation

The workshop established alignment across departments and defined a shared product innovation process. This laid the groundwork for faster collaboration and clearer ownership in future product development cycles.

Accelerated time to market

With a new, collaborative foundation in place, the company was positioned to bring innovative products to market more efficiently—directly supporting its broader goals around speed and sustainability.

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