Toptal primes national analytics firm for 1,000% growth through SaaS target operating model consultancy.

An established data analytics firm needed expert guidance to evolve toward best-in-class practices for a SaaS-centric business model.

Client

A global management consulting firm partnering with business and society leaders to drive strategy, innovation, and growth.

Employees

4,000+

Industry

Technology

Delivered Services

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Challenge

As companies navigate an increasingly online age, demand for SaaS-focused offerings and more customer-centric models is top priority. Pivoting toward a new target operating model, however, requires innovative frameworks in every department, from revenue to executive management.

Solution

Understanding best practices

Toptal rapidly formed a team of five transformation experts with over 80 combined years of experience to analyze success patterns and best practices from leading SaaS businesses. The team provided a six-part game plan to formulate the client’s new target operating model.

Two months of work in two days

Toptal’s consultants, along with four Toptal SMEs, coordinated with more than a dozen key stakeholders to standardize knowledge sharing and build an actionable framework. Toptal’s executive visioning workshop enabled the client’s stakeholders to achieve two months’ worth of work in just two days.

Outcome

Momentum to grow

Following Toptal’s guidance to leverage Outcome-Based Management enabled the client to create a high-level target operating model. Focusing on the key areas identified by consultants provided critical momentum toward their customer-centric vision.

Six weeks’ groundwork, 1,000% projected growth

Within six weeks, Toptal’s experts identified the client’s internal shortcomings, facilitated key conversations, and implemented a roadmap for change. Armed with Toptal’s guidance, the client’s internal leaders are now preparing for a transformation to deliver 10-times their current revenue, growth, and clientele.

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