Toptal reduces scope changes by nearly 70% to improve BI delivery predictability for energy company.

A leading global energy management company needed to improve efficiency and delivery consistency within its Business Intelligence team. Toptal introduced Agile methodologies and structured workflows to streamline operations and align teams.

Client

A global energy management and automation company offering electrification, automation, and digital solutions.

Employees

100,000+

Revenue

$41.3B

Industry

Consumer Products & Services

Delivered Services

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Challenge

Fragmented processes, siloed teams, and unclear communication created inefficiencies and unpredictable delivery timelines. The lack of standardized workflows and centralized planning led to missed stakeholder expectations.

Solution

Agile Workflow Implementation

Toptal introduced Scrum and Kanban frameworks, establishing standardized workflows and centralized planning through Jira to improve coordination and visibility.

Structured Workload Management

Toptal implemented backlog prioritization, capacity planning, and regular Agile ceremonies to align team output with stakeholder expectations.

Outcome

Improved Delivery Predictability

Scope changes decreased from 80% to 25%, a 68.75% improvement, significantly increasing delivery consistency and stakeholder satisfaction.

Stronger Operational Alignment

Standardized processes improved team coordination and created a foundation for sustained performance and continuous improvement.

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