Toptal connects thousands of bank branches with powerful API integration and automation
They needed financial technology developers to revamp the system, but lacked the internal bandwidth and expertise.
Client
A national US bank providing retail and commercial banking through thousands of branches and ATMs nationwide.
Employees
Industry
Financial ServicesDelivered Services
Get a free consultation now
Schedule a CallChallenge
With thousands of clients relying on mobile banking, a national US financial institution needed to repair its cumbersome service locator portal. Branch hours and locations had to be updated manually, leading to internal inefficiencies and a poor end-user experience. They needed financial technology developers to revamp the system, but lacked the internal bandwidth and expertise.
Solution
Experienced staffing, expedited
Within 48 hours, Toptal assembled a lean team consisting of a senior project manager, data architect, and back-end developer to build a solution that would instantly and automatically update branch hours.
High-level talent for rapid implementation
In just eight weeks, this seasoned team delivered an all-new API gateway and client-facing interface capable of providing live updates and an improved search function—streamlining a process that formerly required days to update.
Outcome
Expert developers drive exceptional results
The expertise of Toptal’s team allowed them to work quickly and effectively, working as an independent unit with minimal oversight. Their solution now connects 2,600 branches and over 19,000 ATMs across the US with little to no latency.
Improved usability, efficiency, and satisfaction
Bank staff no longer need to manually input updates, resulting in fewer human errors and increased efficiency. Users can search for branches based on services, hours, accessibility, and more, reducing both inbound calls and client complaints.
Get a free consultation now
Schedule a Call