Conversational user interfaces are a new frontier that requires thoughtful consideration. The design process should include defining the purpose of the chatbot, and other design considerations to create a successful user experience.
Bad B2B UX is everywhere—but the situation is not hopeless. By understanding the pitfalls, and having a strategic user-centered design plan, designers can pave the way to saving enterprise software.
Design critiques are a key part of the product design process that encourage collaboration and improve ideas. This guide will help designers conduct productive, efficient critiques for actionable feedback.
When looking for inspiration, designers should consider what they can add to the work of others. Where can they make it better? More useful? More elegant? More efficient?
Many exciting trends in e-commerce are on the horizon, from AI and AR to chatbots and voice ordering. The future of e-commerce will be shaped by trailblazing tech and savvy UX design (with infographic).
This guide shows UX designers how to craft a brilliant portfolio by examining questions about process and sharing practical design tips.
When having the right UX tools is the crucial difference between having an effective design workflow and one that’s slow and unproductive, it’s important to stay up to date with the latest tools (with infographic).
Just as there are cause and effect relationships, there are the laws of UX: predictable outcomes and human behaviors in UX a designer can use to design superior products. This infographic explains it all.
In product design, the jobs-to-be-done framework is a well-known approach that is designed to deconstruct the "job" a customer is trying to get done.
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