Fortune 500 CPG client partners with Toptal consultants to merge two international business units and 1,100 employees.

A Europe-based global personal care brand sought expert support to smoothly merge business, people, and technology operations across two businesses.

Client

A global beauty and cosmetics company offering skincare, haircare, and makeup products across leading brands.

Employees

80,000+

Industry

Consumer Packaged Goods

Delivered Services

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Challenge

As part of a global initiative to improve the overall efficiency of its business, the client aimed to unify two business units across two countries. The brand needed subject matter experts who could navigate both technological and cultural differences between the units for a successful merger.

Solution

Niche expertise

Toptal provided a project team of industry- and culture-specific, multidisciplinary specialists. This level of expertise allowed for a lean, agile team that was able to move quickly and adapt to evolving needs.

Comprehensive change management

Toptal’s team conducted intensive stakeholder interviews, technology reviews, and management workshops to identify strategic priorities. They produced change impact assessments and provided recommendations on future opportunities, new ways of working, and both cultural and technological considerations.

Outcome

98%+ harmonization in six months

While mergers of the client’s scale typically take 12 months or more, Toptal’s team was able to facilitate the transition in only six months, with over 98% data catalog harmonization. In addition to people and process simplification, the team also orchestrated the integration and modernization of eight distinct IT systems.

Future-ready integration

Toptal’s project team identified over 100 individual harmonization points for the client. To help drive adoption of these changes, they delivered 30 personalized playbooks. Leveraging these tools, the client was able to drive business efficiency, modernize its technology stack, and optimize its enterprise architecture.

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Toptal brought an extremely competent cross-functional team of stakeholders under a cohesive program of work to deliver quality, sustainable change initiatives and business outcomes in record time.
Naureen Naqvi
Toptal Project Manager 15+ Years of Experience

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