Toptal strengthens project delivery with scalable Agile operating model.

A digital services company partnered with Toptal to standardize Agile practices across critical projects, improving delivery visibility, team accountability, and execution as the organization scaled.

Client

A US-based global digital services company offering technology consulting and software engineering solutions.

Employees

1,300+

Revenue

$273M

Industry

Technology

Delivered Services

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Challenge

Project teams lacked a consistent approach to Agile execution, creating gaps in visibility, delivery predictability, and dependency management. Leadership needed a standardized operating model that could support increasingly complex client engagements.

Solution

Tailored Agile Transformation

Toptal assessed each team’s maturity and delivery challenges, then introduced tailored Agile ceremonies, sprint structures, and coaching rather than imposing a one-size-fits-all framework.

Real-time Delivery Visibility

Toptal configured Jira and Azure DevOps with structured backlogs, live boards, and reporting dashboards, giving teams and leadership a consistent view of progress, blockers, and dependencies.

Outcome

More Predictable Project Delivery

Consistent Agile ceremonies established a structured delivery cadence with clearer ownership, helping teams identify dependencies earlier and reduce last-minute escalations.

Scalable Agile Operating Model

The company gained a repeatable delivery framework with real-time project visibility, strengthening leadership confidence and establishing a foundation for managing more complex engagements.

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