The CMO’s Guide to Agile Marketing Transformation: Driving Performance With Limited Resources
Forward-thinking marketing executives are adopting Agile principles to boost speed, collaboration, and performance. Two Toptal Marketing Agency leaders share the key components of Agile marketing and how your team can implement them.
Forward-thinking marketing executives are adopting Agile principles to boost speed, collaboration, and performance. Two Toptal Marketing Agency leaders share the key components of Agile marketing and how your team can implement them.
Authors
Jeff is the Growth and Digital Marketing Practice Lead at Toptal. He holds a bachelor’s degree from Middlebury College and an MBA from Cornell University with an emphasis in leadership and innovation. Jeff has spent the past 15 years building demand generation, content marketing, and digital programs that drive meaningful transformation and growth for both internal teams and external clients. Before joining Toptal, he held senior management roles at Accenture Song, Material, and Telus International.
Previously At

Chris is a marketing leader with experience at Accenture, Bain & Company, and Toptal. Throughout his career, he has led consumer brands as CMO and GM at Restaurant.com, CarParts.com, and Sears Holdings, and advised companies on business strategy, technology, and operations. Chris holds a BA from Northwestern University and an MBA from the University of Chicago Booth School of Business, where he is currently an adjunct professor of marketing.
Previously At
When there’s uncertainty in global markets, business leaders often rush to tighten their belts. Rather than investing in innovative campaigns and growth initiatives, they try to identify ways to do more with less, often with the help of efficiency-enhancing technology. In today’s marketing environment, that’s certainly the case.
Marketing budgets plateaued at 7.7% of company revenue between 2024 and 2025, down significantly from 11% in 2020, according to Gartner. At the same time, there has been a proliferation of digital tools that promise efficiency, but often struggle to deliver.
We work with marketing leaders across the Fortune 500 and in high-growth companies, and based on this experience, we can confidently offer an alternative to the “more tech is better” cycle that’s prevalent in the market. Instead of trying to automate everything or overlay AI onto every process, it’s smarter to reform the way the marketing organization actually functions.
The Benefits of Agile Transformation in Marketing
The most successful marketing teams today borrow from the software development playbook and implement Agile practices to improve both efficiency and performance. According to the State of Agile Marketing Report 2025, 83% of marketing teams that even partially adopted Agile reported moderate to significant productivity gains.
In our experience working with marketing teams of all sizes, there are usually some clear signs that an Agile transformation is needed:
- Turnaround times lag, leaving stakeholders frustrated.
- Expansion and scaling are delayed by inefficient processes.
- Campaigns increase in complexity, without an increase in resources.
- Teams and functions work in silos, leading to misalignment and waste.
If any of these resonate, it may be time to consider Agile methods, the benefits of which are particularly important during times of economic uncertainty. In a 2023 study by Digital.ai, a majority of marketers surveyed said Agile improved collaboration and better aligned their work with business needs.
Marketing has long been one of the least process-driven functions in an organization. But Agile introduces structures that are responsive to today’s dynamic and challenging marketing environment. For example, Intuit Mailchimp adopted Agile to quickly and continuously test and optimize campaign messaging and channels based on buyer needs.
At both B2C and B2B organizations, we see that Agile offers the same core value: the ability to break down silos, accelerate execution, and stay closely aligned with shifting customer (and leadership) expectations. This article lays out the fundamentals of Agile marketing and how leaders can make the shift. But you don’t have to go it alone: Bringing on an Agile coach or consultant to advise on the plan and manage the transition can drive value even faster.
What Is Agile Marketing?
Agile marketing is an iterative approach to planning and executing marketing work that emphasizes speed and adaptability. Inspired by Agile software development principles, it shifts marketing away from old-school approaches, where siloed teams work toward a dramatic reveal at the end of a long development process. Instead, it prioritizes rapid work cycles and fosters a cross-functional team culture that embraces experimentation, transparency, and real-time course correction. The goal is to deliver more value, more often.
In a traditional marketing campaign, deliverables are often bundled into a large, fixed launch, such as a brand campaign rollout or a quarterly content drop. In contrast, Agile marketing sprints break the work down into smaller modular units such as a series of A/B-tested email variants or an influencer-focused product drop to test word-of-mouth messaging.
In Agile marketing, the focus shifts from perfection at launch to learning through execution. Agile marketing teams err on the side of rapid testing and iteration, using shared metrics and frequent feedback loops to stay aligned and continuously improve.
The Key Pillars of Agile Marketing
While marketing teams often borrow from Agile software project management frameworks like Scrum and SAFe, they rarely follow those frameworks to the letter. More often, they adopt select Agile principles and methods that suit their specific workflows and team structures, like the ones described below.
Agile Marketing Pods
Similar to a Scrum team—composed of a product owner, Scrum master, and a group of cross-functional developers—an Agile marketing pod brings together specialists from across disciplines. A typical marketing pod might include a content strategist, data analyst, performance marketer, designer, and other production specialists, all of whom are led by a campaign manager who shapes priorities, project manages, and facilitates team processes. To build efficiency, each pod focuses on one outcome, specialty, or campaign at a time, depending on the needs of the organization.
Agile pods can also serve as centers of excellence (COE) and function in a shared services model, where other pods or teams utilize talent and expertise from the COE to complete specialized work. In some cases, these shared services groups may operate under a different Agile model than the pods they serve. For example, the primary marketing pods could be working in sprints and organized by business unit, and be supported by a shared services creative team using the Kanban framework.
Marketing Sprints
Marketing sprints are often longer than the typical two-week software sprint, to allow for planning, content development, and legal reviews. Within these timeboxed sprints, several specific events (known as “ceremonies” in Agile) help maintain momentum and alignment:
- Sprint planning: This kickoff meeting is used to define goals and assign work for the upcoming sprint based on team capacity, the size of the tasks to be executed, and business priorities.
- Daily or weekly standups: These short, focused meetings surface obstacles and align the team on immediate tasks. All pod members typically attend these standups.
- Sprint review: In this late-stage meeting, teams present on the completed work and gather stakeholder feedback. The campaign manager—or the team member serving as the product owner—determines whether the work meets the sprint objectives.
- Sprint retrospective: In this final close-out meeting, teams reflect on what worked and what didn’t, adjusting strategies accordingly for continuous improvement.
An Agile Mindset
It’s easy to mistake sprints and meetings for Agile transformation, but the required mindset shift is often more crucial than the ceremonies. As Scott Spidell, VP of Strategic Marketing at Texas financial firm First Command and an outspoken proponent of Agile marketing, says: It’s not about just doing Agile, it’s about being more agile.
To that end, marketing leaders should adjust the basic Agile framework to suit their particular organization and industry. At First Command, for example, Spidell’s team holds daily standups, with him in attendance: “You can’t move fast enough if you don’t have leadership in the room,” he says. Since he’s in the daily syncs and has firsthand knowledge of how projects are advancing or stalling, progress continues despite inevitable competing priorities.
Spidell also makes sure that his team’s focus isn’t just on deliverables, but on achieving strategic goals. The result: greater team retention, more creative output, and a strategic posture that allows Spidell’s marketing team to lead, not follow.
How To Implement Agile Marketing at Your Organization
One of the biggest concerns we hear from CMOs about Agile transformation is not knowing where to start. For marketing teams to benefit from Agile, there is no need to adopt an entirely new framework for the whole organization at once. Rather, to ensure the creation and adoption of best practices unique to your organization, you can roll changes out incrementally, starting with one business segment, functional area, or geography at a time.
There is no textbook order of operations for an Agile transformation in marketing, but the steps we offer below outline a simple, successful framework to build upon.
Launch a Pilot Pod
Start by developing a “minimum viable version” of Agile, as Spidell calls it. Identify a strategic area such as product marketing or demand generation and establish a cross-functional pod to focus on it. Give the pod a clear goal and the freedom to work iteratively.
Introduce Regular Standups
Regular standups foster team cohesion and surface obstacles, and over time, they build the rhythm needed for more advanced Agile practices. To maintain momentum, these meetings should be frequent and resistant to rescheduling. In our experience, the best standups are run by a project manager or Scrum master and follow a consistent format in which participants share their recent deliverables, what they’re working on now, and any blockers. But that’s not all: An open forum at the end keeps the energy and creative ideas flowing. It’s one thing to talk about Agile mindset and culture—the standup is where they come alive.
Adopt Campaign Management Tools
Tools like Workfront, Asana, and Monday.com can help visualize workflow, especially in a Kanban board layout. These project management and collaboration tools help promote accountability and transparency better than the spreadsheets and emails that far too many marketing teams still rely on.
Focus on Culture, Not Just Process
It’s difficult for Agile to succeed in a culture of fear or perfectionism—Agile requires trust, experimentation, and psychological safety. Meeting consistently (e.g., regular standups and other ceremonies) can help establish that culture, but committed leadership is also essential. As in any business transformation, executives who lead by example greatly increase the odds of success. In our experience, CMOs who model collaborative, trust-building behaviors just flat-out perform better than their peers.
Define Clear and Useful Metrics
When marketing leaders think about metrics, they may think of market share, number of qualified leads, or Net Promoter Score (NPS). But other, more process-oriented and internal metrics are required in Agile marketing. To identify the right metrics to track, consider the business outcomes you’d like to drive, then identify the leading or lagging indicators of those outcomes.
For instance, let’s say your social media posts are produced much too slowly to take advantage of quick-changing trends. One outcome you might focus on is faster throughput on campaigns and creative. To set goals and measure success in reaching that outcome, dive into individual steps in that process: How many approvals are required to get work ready for launch? How many rounds of revisions?
Once you’ve identified a few key process metrics, set benchmarks and reasonable goals, such as reducing revisions from three rounds to one, or streamlining approvals from four senior stakeholders to two.
Onboard Your Agency Partners
Agile marketing is about breaking down silos, including the wall between internal and external teams. It may feel daunting to bring an agency partner along on your Agile marketing journey, but the best agencies thrive in Agile environments, since they already prioritize speed, iteration, and quality. A few tips for collaborating with agencies in an Agile environment:
- Include agencies in standups. Regular syncs can help external teams align with your sprint cadence.
- Share Kanban or other project management boards. Let agencies track tasks in the same system as internal teams to increase transparency and reduce miscommunication.
- Set expectations in briefs. Be clear about iteration cycles, timelines, and approval processes from the start.
- Treat agencies as their own pods or as extensions of your existing internal pods. The more integrated they are in your organization and its processes, the better they’ll perform.
Unexpected Benefits of Agile Marketing
Despite its name, Agile isn’t just about speed, efficiency, and performance. Over time, organizations report a host of other welcome outcomes, from employees finding a new sense of shared mission and belonging to more creative and innovative marketing campaigns. Two-thirds of marketers who’ve moved to somewhat or fully Agile methods say they are less stressed than they were before, according to the State of Agile Marketing Report 2025—and almost 40% said they deliver higher quality work.
Demands on marketing teams continue to change as macroeconomic trends dictate, requiring speed, adaptability, and cross-functional collaboration—exactly what Agile frameworks deliver. While the transition requires commitment from leadership and a willingness to embrace experimentation, the results speak for themselves: faster execution, better alignment with business goals, and more engaged teams. Whether you’re facing budget constraints or scaling challenges, Agile marketing provides a structured approach to doing more with what you have. The question for marketing leaders isn’t whether to adopt Agile principles, but when and where to start.
Have a question for the Toptal Marketing Agency team? Get in touch.
Authors
About the author
Jeff is the Growth and Digital Marketing Practice Lead at Toptal. He holds a bachelor’s degree from Middlebury College and an MBA from Cornell University with an emphasis in leadership and innovation. Jeff has spent the past 15 years building demand generation, content marketing, and digital programs that drive meaningful transformation and growth for both internal teams and external clients. Before joining Toptal, he held senior management roles at Accenture Song, Material, and Telus International.
PREVIOUSLY AT

Chris Krohn
About the author
Chris is a marketing leader with experience at Accenture, Bain & Company, and Toptal. Throughout his career, he has led consumer brands as CMO and GM at Restaurant.com, CarParts.com, and Sears Holdings, and advised companies on business strategy, technology, and operations. Chris holds a BA from Northwestern University and an MBA from the University of Chicago Booth School of Business, where he is currently an adjunct professor of marketing.





