Digital Customer Experience

Showing 1-2 of 2 results

Share

The Business Value of Design on Your Organization’s Bottom Line

Design is a critical driver of innovation, customer satisfaction, and competitive advantage. Sara Kahlau, a leader in digital customer experience, explores design’s far-reaching business value.

12-minute readContinue Reading
Sara Kahlau

Sara Kahlau

Sara Kahlau is a leader in digital customer experience with a background in strategy consulting at Booz & Company (now Strategy&) and Toptal. She has worked with PwC and L’Oréal Groupe and held execution-focused CXO roles across several industries. She has a bachelor’s degree in business from the University of Technology Sydney, where she double-majored in marketing communications and management.

Does DTC Have a Future in the CPG Industry?

From accelerating innovation to enhancing consumer connections, DTC could reshape CPG. A leader in digital customer experience Sara Kahlau and DTC Sales Lead Brennan Shanks explore strategies for revolutionizing consumer engagement and driving brand growth.

13-minute readContinue Reading
Sara Kahlau

Sara Kahlau

Sara Kahlau is a leader in digital customer experience with a background in strategy consulting at Booz & Company (now Strategy&) and Toptal. She has worked with PwC and L’Oréal Groupe and held execution-focused CXO roles across several industries. She has a bachelor’s degree in business from the University of Technology Sydney, where she double-majored in marketing communications and management.

Join the Toptal® community.