#eCommerceDesign Posts

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Bilal Mohammed
How to Hook eCommerce Shoppers through UX Design

Flipkart, India’s leading eCommerce marketplace, questioned why they were losing customers and asked themselves: How do you build a loyal customer base, increase engagement and solve the issue of app uninstalls? What behaviors should be studied to come up with a winning solution? The answer lay in designing a habit-forming experience.

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