Consumer Products & Services

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Who Owns the QSR Customer? Competing for Loyalty in a Platform-driven Market

As third-party platforms like DoorDash and Uber Eats capture more of the restaurant market, quick-service restaurants (QSRs) are losing direct customer relationships. Two industry leaders discuss how to partner with a food-delivery app to strengthen brand loyalty and increase sales.

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Chris Daniel

Chris Daniel

Chris is the GM of Consumer Products and Services at Toptal. A seasoned executive who has held leadership roles in technology startups and global consultancies like EY, Nielsen, and Capgemini, Chris has built innovative partnerships with Google Cloud, AWS, and Microsoft Azure. Chris has a bachelor’s degree in engineering and math from the University of Illinois Urbana-Champaign and a bachelor’s in physics from Illinois State University.

The Adaptive Talent Imperative: How CPG and Retail Companies Can Transform With Cross-functional Experts

The biggest obstacle consumer packaged goods (CPG) and retail companies face isn’t technology or capital. It’s finding talent that can bridge the gap between business strategy and technical execution in real time.

6-minute readContinue Reading
Chris Daniel

Chris Daniel

Chris is the GM of Consumer Products and Services at Toptal. A seasoned executive at the intersection of retail, consumer, and technology, he has held leadership roles in technology startups, global consultancies like EY, Nielsen, and Capgemini, and built innovative partnerships with industry leaders like Google Cloud, AWS, and Microsoft Azure. Chris has a BS in engineering and math from the University of Illinois Urbana-Champaign and a BS in physics from Illinois State University.

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